Emergency Duty Team Officer CYP6703/904/NSH

Location: South Gloucestershire Council, Badminton Road, Yate, Bristol, BS37 5AF

Salary: £31,401.00-£36,153.00 (pro rata)

Apply by: See advert
Employment Term:
Full time, Permanent
Working Pattern: Full time
Allowances: (two increments for AMHP) plus 26% out of hours allowance.
Hours per week: 37
Job Category: Social Work
Vacancy ID: 103916
Post Number: CYP6703/904/NSH & CYP6706

Further information

Summary of Post 

X2 Roles available (one role is full time/perm and one is part time 18.5 hours limited term)

Job share will be considered for the Full Time role. 


We are excited to recruit to this role within the Emergency Duty Team, which provides an excellent social work service to the Unitary Authorities of South Gloucestershire, Bristol, Bath and North East Somerset and North Somerset. This position offers the opportunity to broaden your skillset and experience further. You will work to a rolling rota which includes weekend and night working and 3 weeks off rota in every 10 weeks. 

In this role you will have the fantastic opportunity to work within a small team of Senior Practitioners, where you will be prioritising effectively and making sound judgements in a variety of challenging situations. We are looking for an experienced Social Worker who holds an Approved Mental Health Professional qualification. You will be providing an out of hours service through a rota covering overnight, weekends and bank holidays. 

Interviews are scheduled for 27/02/2019. 

South Gloucestershire Council is committed to treating everyone fairly, to challenging inequalities and to promoting equality of opportunity for all. We welcome applications from everyone and value diversity in our workforce. 



Main Duties 

To perform emergency duties in order to meet statutory responsibilities as prescribed by the 1970 Social Services Act and subsequent legislation as defined by Council policy.

To be aware of the Department's service and policy objectives and carry out action consistent with meeting those objectives.

To fulfil departmental responsibilities in respect of Mental Health Act 1983, National Assistance Act 1948 and Community Care legislation. Including any such other Legislation or Regulations which may apply, maintaining a good working knowledge of legislation and good practice.

To fulfil the department's responsibilities in relation to any person(s) judged to be in need and requiring a service as a matter of urgency.

To act as an agent for other agencies as required, e.g. in the area of homelessness and work jointly with other agencies and statutory bodies (e.g. Police, Health etc.) and maintain good working relationships with those agencies.

To complete all necessary forms and adhering to departmental procedures and practice. This includes maintaining a log of all calls received, indicating the action taken and ensuring that details of each incident are reported in writing at the end of each duty period. This will need to be reported to the appropriate locality office and in addition, ensure that in urgent situations, information is relayed by telephone during the `hand over' period.

To consult with the Line Manager or in his/her absence with a Senior Officer, where the normal service cannot resolve the emergency situation.


Selection Criteria 

To enable us to shortlist in a fair and unbiased way it is absolutely vital that you provide us with sufficient information to demonstrate how you meet or exceed the criteria outlined in the vacancy description. Please include this information in the knowledge, skills and experience section of the application form.


Essential 

Recognised professional Social Work qualification (Dip SW, CQSW or equivalent).

Approved Mental Health Professional qualification. 

A working knowledge of relevant legislation e.g. Mental Health Act 1983, The Children’s Act 1989, NHS & Community Care Act 1990 and The Police & Criminal Evidence Act 1984.

Knowledge and understanding of anti-discriminatory practice.

Ability to undertake complex risk assessments of children, families and adults and to implement risk management plans or care packages.

Ability to use own initiative to resolve problems and work without direct supervision.

Ability to communicate effectively, both verbally and in writing.

Ability to make positive use of supervision and contribute to team development.

Exemplify the Council's values and behaviours

Which role are you applying for? The Full Time/Perm contract or Part time/ LTC role? 

Desirable 

Experience of carrying out Community Care Act assessments and care plans for adult service users.

Experience of working in a multi-racial environment or working with people from other minority ethnic groups.

Knowledge of issues and legislation relating to homelessness.

To have worked outside normal office hours in a social service or care environment.




Additional Information

Further duties include:

• To attend locality team when required.

• To participate in team meetings, team development and training when required.

• To liaise with area-based colleagues in the provision of a comprehensive and sensitive social work service, particularly in the areas of child protection and mental health work.

• To advise and assist agencies (both statutory and in the independent sector) in obtaining information and assessing risk, in order to enable such agencies to act appropriately in emergency situations.

• To staff the team base in accordance with the requirements of the rota.

• To liaise with daytime Children and Young People and Community Care & Housing staff.

• To ensure that services are delivered to the best possible standards.

• To act as a communications point for any civil emergency.


Disclosure and Barring: Please note that it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post. This means that you must declare any criminal convictions, cautions, reprimands or final warnings unless these are ‘protected’ as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) order 1975 (as amended in 2013).
The Disclosure and Barring Service (DBS) has a confidential checking process for transgender applicants who do not wish to reveal details of their previous identity to the person who has asked them to complete an application form for a DBS check.

The contact details are:
Sensitive Applications Team, Customer services, PO Box 165, Liverpool, L69 3JD
Email  sensitive@dbs.gsi.gov.uk  


Use of a vehicle: The nature of the duties of this post will require you to travel on Council business on a regular basis, so you must have a current driving licence. 

If you use your vehicle on authorised Council business, you will receive a mileage payment based on the Inland Revenue Authorised Mileage Allowance Payment Scheme (AMAPS). The allowance is provided on the condition that your own insurance covers you for business use and indemnifies the Council against claim (including those concerning passengers) arising out of the use of the vehicle on official business.


For further information, please contact Melissa Ward, Emergency Services Manager, either email  Melissa.ward@southglos.gov.uk   or call on 01454 866801.


Salary: £31,401 - £36,153 (including two increments for AMHP) plus 26% out of hours allowance.

Hours: 37 

Safer Recruitment

South Gloucestershire is committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults.

Our Values 

As an employee of South Gloucestershire Council you will be expected to have a ‘can-do’ attitude and adapt to the fast pace of change. You will strive to work well with others to reach a common goal and embrace a partnership and inclusive approach to delivering efficient and effective services. You will use your initiative to deliver and take responsibility for your performance to help the team, department and council to achieve its goals and make the best use of available knowledge, expertise and capacity in order to continuously improve the quality of services.